The motto of “vibe” coders really is “let the thing do it, don’t check anything ever” because the whole cohort of Cursor users (an IDE with built-in LLMs) really believed a support bot that came up with a fake policy.

Shortly afterward, several users publicly announced their subscription cancellations on Reddit, citing the non-existent policy as their reason. “I literally just cancelled my sub,” wrote the original Reddit poster, adding that their workplace was now “purging it completely.” Others joined in: “Yep, I’m canceling as well, this is asinine.” Soon after, moderators locked the Reddit thread and removed the original post.

This is maybe too much on the nose when talking about LLM users. Vibes-based support is apparently a thing nowadays as well.

You can find the full article on ArsTechnica: https://arstechnica.com/ai/2025/04/cursor-ai-support-bot-invents-fake-policy-and-triggers-user-uproar/